How to Make Sure All Eob Are Being Uploaded to Clearinghouse

LuluBarr

Our office really got jerked around past medicare. They had united states fill out an EFT authority understanding and they took almost four months to process it...which in that fourth dimension frame they did non pay usa at all. They finally sent the states a checks, the kickoff being for a couple weeks worth of services, you tin can imagine the EOB would be all-encompassing. Nosotros had even MORE issues with medicare and nosotros could not download the EOB files that would allow the states to automatically post the funds. We finally fixed the problem and can now download those files BUT at present medicare is saying they cannot restore files more than than twenty days sometime, and we take to request paper EOBs. Tin you imagine an EOB for a couple weeks worth of services? Posting that by manus??? This is a small role and I am the simply biller, it would have me weeks or months!!

My question is can anyone think of a way to go around this and receive an electronic EOB from them? Tin we do a cease pay reissue on these checks to get a new EOB?

PLEASE Aid!!

Herbie Lorona

Have you looked on your clearinghouse's website. I know with Emdeon I am able to login to at that place website and I can download a copy of the eob or save a file and and then load it into our EMR. I have never tryed a terminate and reissue with Medicare. Nosotros have had our payments EFT for a very long time now. I did have to practise that with Railroad Medicare but it was because they sent the check to the incorrect address.

LuluBarr

I don't completely empathize what a clearinghouse is merely I don't think we utilise one. Nosotros submit and receive everything directly to and from insurance electronically (forgive me I am a relatively new biller). We have spoken with our software technician but they were unable to locate the files.

Also the only reason we are receiving newspaper checks i guess is because we are in a trial period mail service- EFT authorization or something. Im extremely frustrated, nearly four months of services in 12 checks that I now must post by hand!

Is information technology possible for medicare to create a NEW eob so that the file would be new and receivable?

I take been calling Medicare customer service and EDI but they keep giving me their cookie cutter answers and not really trying to assist me resolve the problem

Herbie Lorona

A clearinghouse is where your claims get sent after yous take created your file to send. They get uploaded to the clearing firm and they scrub the claims for errors and then transmit them over to the insurance company. The insurance company then sends the files back to them and they are loaded into our billing software for posting. I am not certain if it is possible for Medicare to create a new eob. If yous have chosen them and asked them to see near having information technology sent again every bit an ERA and they won't and then it might not work. Y'all might be able to call and tell them you never received that particular Remit and run into if they tin can have information technology sent again but electronically.

molivier

Medicare EOB File

I would check with your software back up people. The original 835 (EOB) file should be sent to the software (either through a clearinghouse or directly) and should be able to be tracked or restored if Medicare won't resend it.

Hope it all works out and that you don't have to mail service it manually.

Michele

LuluBarr

nothing is working. this isn't fair!!

thanks for your assistance guys.

Herbie Lorona

What software practice you use?

Colon Thoore

How to Make Sure All Eob Are Being Uploaded to Clearinghouse

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